Thank you for shopping with JRSTART TECHNOLOGY CO., LIMITED. We aim to provide a smooth and efficient shipping experience for all our customers. Please review our shipping policy below for more details.
1. Shipping Methods
We offer various shipping methods to accommodate your needs. Our available carriers include:
- USPS
- FedEx
- UPS
- DHL
- Other carriers (based on your location)
Shipping options will be available at checkout, where you can select the carrier and delivery speed that best fits your needs.
2. Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected. Shipping charges will be clearly displayed before you complete your purchase.
3. Order Processing Time
All orders are processed within 1-2 business days from the time of order confirmation. Orders placed on weekends or holidays will be processed on the next business day.
4. Delivery Times
Delivery times vary depending on the shipping carrier and the shipping method selected. Typical delivery times are as follows:
- USPS: 5-7 business days (domestic)
- FedEx: 3-5 business days (domestic), 5-10 business days (international)
- UPS: 3-7 business days (domestic), 7-14 business days (international)
- DHL: 3-7 business days (international)
Please note that delivery times are estimates and may vary depending on factors such as destination, customs clearance (for international shipments), and weather conditions.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package directly on the carrier’s website. If you encounter any issues with tracking, please contact us at [email protected], and we will assist you.
6. Shipping Restrictions
We currently ship to most countries worldwide. However, some destinations may have restrictions on certain products. If your location is not available at checkout, please contact us at [email protected] for more information.
7. Customs, Duties, and Taxes
For international shipments, you may be required to pay customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in the shipping fees. Please check with your local customs office for more information on potential additional costs.
8. Missing or Damaged Items
If your order is missing or arrives damaged, please contact us within 7 days of receiving your shipment. We will work with the carrier to resolve the issue and, if necessary, arrange for a replacement or refund.
9. Shipping Address Accuracy
Please ensure that your shipping address is accurate and complete. JRSTART TECHNOLOGY CO., LIMITED is not responsible for lost or delayed shipments caused by incorrect or incomplete addresses provided by the customer.
10. Expedited Shipping
If you require expedited shipping, please select the appropriate shipping method at checkout. Expedited orders are processed as a priority and are subject to additional shipping fees.
If you have any questions or concerns about our shipping policy, please feel free to contact us at [email protected]. We are happy to assist you!